Palateflow
See Every Feature

Everything Your Restaurant Needs, All In One Place

Scroll through the real pain points of running a restaurant the old way — and what changes the day you switch to Palateflow. Every feature below has a live, read-only demo you can actually click through.

Launch OfferFirst Month Free

A restaurant counter shown two ways — chaotic with paper chits and a ringing phone on one side, calm and organized with a tablet and receipt printer on the other

One App Replaces A Messy Pile Of Five

Most restaurants run on a tangle of separate apps for orders, billing, inventory and payments — none of them talking to each other. Palateflow replaces all of it with one connected system, so nothing has to be re-typed, re-checked, or reconciled by hand.

A tangle of separate phone and tablet apps with cables, next to one single clean tablet dashboard showing today's orders and sales
01Daily Operations

QR & Table Ordering

“From waving down a waiter, to ordering the moment you sit down.”

Before

Customers craning their necks trying to flag down an overwhelmed waiter.

Customers craning their necks trying to flag down an overwhelmed waiter.

After

A quick scan of the table QR code, the menu right there on their own phone.

A quick scan of the table QR code, the menu right there on their own phone.

For The Restaurant

  • Fewer staff needed just to take orders
  • Orders arrive in the kitchen typed, never misheard
  • Upsell add-ons shown automatically on every item

For The Customer

  • Order the moment they're ready — no waiting to be noticed
  • Browse photos and veg/spice tags at their own pace
  • No awkward flag-down for the bill either

The Difference

Not a static PDF menu link — a live, real-time order placed straight into the same kitchen queue, with zero app download for the customer.

02Daily Operations

Kitchen Display & KOT Routing

“No more squinting at a spike full of torn paper chits.”

Before

Handwritten order chits piling up on a spike, orders made wrong or missed entirely.

Handwritten order chits piling up on a spike, orders made wrong or missed entirely.

After

Every order appears instantly on a kitchen screen, organized by station.

Every order appears instantly on a kitchen screen, organized by station.

For The Restaurant

  • Zero lost or illegible orders
  • Station-wise routing — tandoor, grill, dessert each see only their own items
  • A clear "this ticket is late" warning before a customer has to ask

For The Customer

  • Fewer wrong orders reaching the table
  • Faster, more consistent ticket times during a rush

The Difference

Not a generic third-party KOT printer add-on — wired directly into the same order the customer placed, never re-typed by a human in between.

03Daily Operations

Counter Billing & Quick Bill POS

“From a calculator and a guess, to an exact GST bill in two taps.”

Before

Manually adding up a bill on a calculator while a customer waits.

Manually adding up a bill on a calculator while a customer waits.

After

Tap the items, the bill and GST calculate themselves, take payment on the spot.

Tap the items, the bill and GST calculate themselves, take payment on the spot.

For The Restaurant

  • Zero manual tax-math errors, every time
  • Faster table turnover at the counter
  • A clean digital paper trail for every sale

For The Customer

  • An accurate, itemized bill they can actually trust
  • Pay instantly by UPI without waiting for change

The Difference

Not a bolted-on calculator app — billing, GST, and the kitchen ticket are all the same one order, so nothing can ever disagree with itself.

04Daily Operations

Table Management & Floor View

“From a scribbled-over notebook, to knowing every table's status at a glance.”

Before

A worn paper reservation book full of cross-outs, a cluster of walk-ins waiting.

A worn paper reservation book full of cross-outs, a cluster of walk-ins waiting.

After

A live color-coded floor plan — free, occupied, reserved — at a glance.

A live color-coded floor plan — free, occupied, reserved — at a glance.

For The Restaurant

  • No more accidental double-bookings
  • A waitlist that auto-matches the next freed table
  • Real visibility into how tables actually turn over

For The Customer

  • An honest, accurate wait estimate instead of a shrug
  • Seated the moment their table is actually ready

The Difference

Not just a reservation calendar — a live occupancy view tied to real orders, so a table shows occupied because someone is actually dining there.

05Daily Operations

WhatsApp Order & Status Updates

“From calling to ask "where's my order", to just glancing at your phone.”

Before

A customer anxiously calling the restaurant to check on their order.

A customer anxiously calling the restaurant to check on their order.

After

A calm WhatsApp message arrives the moment the order status changes.

A calm WhatsApp message arrives the moment the order status changes.

For The Restaurant

  • Far fewer "is it ready" calls interrupting service
  • Builds trust without a single extra staff member

For The Customer

  • Always knows exactly where their order stands
  • No awkward hold music or unanswered calls

The Difference

Not a generic SMS blast — a real-time update tied to the exact kitchen status, on the one app every customer already has open.

06Daily Operations

Online Ordering & Instant Settlement

“From juggling five different apps, to one dashboard and money that lands directly in the bank.”

Before

Separate tablets for every delivery app, each on its own delayed payout.

Separate tablets for every delivery app, each on its own delayed payout.

After

Every online order in one dashboard, payment settled straight to the restaurant.

Every online order in one dashboard, payment settled straight to the restaurant.

For The Restaurant

  • One screen to manage every online order, not five
  • No commission eaten by a middleman aggregator
  • Predictable, direct settlement instead of a delayed payout cycle

For The Customer

  • Ordering straight from the restaurant's own branded page
  • Faster, more reliable order acceptance

The Difference

Not another aggregator taking a cut — a flat monthly plan, zero commission on a single order, ever.

07Daily Operations

Visual Menu with Photos & Smart Tags

“From a faded photocopy, to a menu customers actually enjoy browsing.”

Before

A worn paper menu with no photos, no veg/spice/allergen indication.

A worn paper menu with no photos, no veg/spice/allergen indication.

After

A vivid photo-led digital menu with clear tags, easy to filter at a glance.

A vivid photo-led digital menu with clear tags, easy to filter at a glance.

For The Restaurant

  • Dishes with photos sell measurably more
  • Update prices or mark something sold out instantly, no reprinting

For The Customer

  • Knows exactly what they're ordering before it arrives
  • Filters confidently for dietary needs in seconds

The Difference

Not a flat PDF upload — a real structured menu with filters, tags, and live stock status built in.

08Daily Operations

GST Billing & Digital Khata

“From a towering pile of invoices at month-end, to a report ready to file.”

Before

An exhausted owner buried under stacks of paper invoices and ledgers.

An exhausted owner buried under stacks of paper invoices and ledgers.

After

Every sale already recorded automatically — GST-ready whenever filing day comes.

Every sale already recorded automatically — GST-ready whenever filing day comes.

For The Restaurant

  • No more manual end-of-month reconciliation marathon
  • A real digital khata, always current, never misplaced
  • GST filing becomes an export, not a project

For The Customer

  • A correctly taxed, trustworthy bill every single time

The Difference

Not a separate accounting app to re-enter everything into — every sale and expense already flows in from the same till.

09Daily Operations

Inventory & Low-Stock Alerts

“From discovering you're out mid-order, to a heads-up days before it's a problem.”

Before

A chef reaching for a key ingredient mid-service only to find the bin empty.

A chef reaching for a key ingredient mid-service only to find the bin empty.

After

A calm low-stock alert reaches the owner days ahead, before it's an emergency.

A calm low-stock alert reaches the owner days ahead, before it's an emergency.

For The Restaurant

  • Fewer "sorry, we're out of that" moments
  • Less food waste from over-ordering blind
  • A real, trackable vendor and purchase history

For The Customer

  • What's on the menu is actually available, more often

The Difference

Not a manual spreadsheet someone forgets to update — stock is deducted automatically as each dish is actually sold.

10Daily Operations

Staff Management, Attendance & Payroll

“From disputed hours and manual math, to payroll that just adds up.”

Before

A paper attendance register and a calculator, and an awkward pay dispute.

A paper attendance register and a calculator, and an awkward pay dispute.

After

Staff check in with a PIN, hours tally themselves, payroll is a calm review.

Staff check in with a PIN, hours tally themselves, payroll is a calm review.

For The Restaurant

  • No more attendance disputes or manual salary math
  • Clear role-based access — kitchen staff can't touch billing

For The Customer

  • A consistently well-staffed, properly run service every visit

The Difference

Not a bare attendance punch-clock — attendance, leave, and payroll math are all one connected system.

11Growth Feature

Banquet & Events Booking CRM

“From a lost WhatsApp enquiry, to a pipeline that never drops a lead.”

Before

Wedding and event enquiries scattered across WhatsApp chats and a paper diary.

Wedding and event enquiries scattered across WhatsApp chats and a paper diary.

After

Every enquiry lands in one organized pipeline — nothing quietly slips away.

Every enquiry lands in one organized pipeline — nothing quietly slips away.

For The Restaurant

  • No high-value lead ever falls through the cracks
  • Automatic nudges for stale leads and unopened quotes
  • A clean, printable quotation instead of a WhatsApp voice note

For The Customer

  • A faster, clearer, more professional booking experience
  • A real quote with a real buffet tier, not a guess over text

The Difference

Not just a booking calendar — a real sales pipeline built specifically for how Indian banquet/event sales actually close.

12Growth Feature

Customer Loyalty, Discounts & Reviews

“From a one-time visit that's forgotten, to a customer who comes back on their own.”

Before

A happy first-time customer walks out the door, never heard from again.

A happy first-time customer walks out the door, never heard from again.

After

A warm personalized offer reaches them later, pulling them back in.

A warm personalized offer reaches them later, pulling them back in.

For The Restaurant

  • Turns one-time diners into repeat customers automatically
  • Real reviews collected without an awkward in-person ask

For The Customer

  • Rewarded for coming back, not just a stranger every time
  • Offers that actually feel personal, not generic spam

The Difference

Not a punch-card loyalty scheme — automated, data-driven re-engagement that runs itself.

Launch OfferFirst Month Free

Ready To Run Your Restaurant This Way?

Flat monthly plans, no commission on a single sale, ever. Apply and a real person will get your restaurant set up.