Everything Your Counter, Kitchen and Growth Need — In One Place
Palateflow covers the whole loop — taking the order, cooking it, growing repeat business, and knowing what the day added up to. No terminals to buy, no long contracts, no training week.
Operations
One Live Queue, From Order to Ready
Every order — dine-in, takeaway, or table QR — lands in one queue the whole team can see. The kitchen works off a live Kitchen Display Board: large tap targets, no prices, no clutter, just what needs cooking next and what's already done. Status changes show up everywhere instantly, so nobody's shouting across the pass.
Operations
Table QR Ordering, No App Required
Every table gets its own printable QR code. Guests scan it, the menu opens on their own phone, and their order drops straight into your queue — no app to download, no queuing at the counter to place an order.
Operations
Menu Management That Keeps Up With Service
Change a price in seconds. Mark something sold out the moment it runs out.
Categories & Variants
Group dishes into categories and set size, spice level, or add-on variants without duplicating menu items.
Bulk Edit
Update prices, descriptions, or availability across dozens of items at once instead of one at a time.
Instant Availability Toggle
Mark an item sold out the moment it runs out — it disappears from the customer menu immediately, no delay.
Operations
A Login For Every Role, Not One Shared Password
Owners see the full picture, including revenue. Kitchen accounts see only the order queue they need to work. Staff roles are permission-gated from the ground up, so nobody has more access than their job needs — and nobody's sharing a password on a sticky note.
Operations
Inventory Tied to What's On the Menu
Know what's running low before your kitchen finds out mid-service.
Live Stock Levels
Track quantities against your actual menu items, not a spreadsheet kept somewhere else.
Low-Stock Alerts
Get notified before an ingredient runs out, not after a guest orders something you can't make.
One Source of Truth
Inventory counts live next to the menu they affect, so what's trackable is accurate, not guessed.
Operations
GST Billing & A Real Digital Khata
Every sale is already GST-calculated and recorded the moment it's made — no separate ledger to keep, no month-end scramble. Your digital khata stays current automatically, and filing becomes an export instead of a project. Included on every plan, including Counter.
Storefront
Your Own Storefront, Not a Rented Template
The same page-builder engine running this very site is available to every restaurant on Palateflow. Build a real, branded ordering page — your colors, your photos, your own sections — not a generic template every other restaurant on a marketplace app looks like too.
Storefront
Your Own Domain
Point your own domain at your storefront instead of a shared link — your customers never see a shared platform URL. Live and self-serve on the Chain plan: add your domain in Settings, we verify it, and it goes live.
Growth
Discounts and Promo Codes, On Your Terms
Run a percentage-off code, a flat discount, or a limited-time offer whenever you want — no marketplace approval process, no commission taken out of the discount you're funding yourself.
Growth
Campaigns That Bring Customers Back
Reach past customers directly, without paying a marketplace to reach your own audience.
Campaign Builder
Put together a message and an offer in minutes, aimed at customers who've ordered from you before.
Sent Where They'll See It
Delivered through the same WhatsApp-native channel customers already use for order confirmations.
Track What Worked
See which campaigns actually drove repeat orders, not just how many messages went out.
Growth
Wallet Cashback and Loyalty Points, Funded By You — Not a Marketplace
Reward repeat customers with cashback that lands in their own Palateflow wallet, and loyalty points that build toward real rewards. It's your program, your rules, your customer relationship — not a marketplace loyalty scheme sitting between you and the people who order from you.
Growth
A Referral Program That Runs Itself
Every happy customer becomes a way to find the next one.
- Customers refer friends directly from their account — no separate app or sign-up flow.
- Both sides get a reward once the referral completes their first order.
- Referral activity shows up in your reports, so you can see what it's actually bringing in.
Growth
Banquet & Events Booking CRM
Wedding and event enquiries land in one organized sales pipeline instead of scattered WhatsApp chats and a paper diary — automatic nudges for stale leads, a clean printable quotation with real buffet tiers, and nothing falls through the cracks. Available on Growth and Chain.
Growth
Reviews Collected Right After the Meal
Customers rate their order from the same order-tracking page they already have open — no separate review app, no asking. Ratings roll straight into your owner reports, so you see what's working without chasing feedback.
Reports
Know What Today Actually Added Up To
Revenue, order counts, peak hours, and top-selling items — in one dashboard, updated as orders come in. No waiting for an end-of-month statement to understand how the business is actually running.
Notifications & Printing
Notifications That Reach Customers Where They Already Are
WhatsApp Order Confirmations
Real, live WhatsApp Cloud API integration — customers get their order confirmation on WhatsApp, not a notification from an app they forgot they installed.
Web Push Notifications
Order status updates delivered straight to a customer's browser, even if they've closed the tab.
- Dashboard in Multiple Languages
- Kitchen Display in Your Team's Language
- Orders & Storefront, Multi-Language
- A Genuine Rarity at This Price Point
Notifications & Printing
Receipt and Kitchen Printing, Wired In
Print what the kitchen needs and what the customer expects.
- Kitchen order tickets print automatically as orders come in.
- Customer receipts print at the counter, itemized and accurate.
- Works with standard thermal receipt printers — no proprietary hardware to buy.
Security
Security and Data Control
Every restaurant's data is isolated from every other's — see the full picture on our Security page.
- Banquet & Events Booking — New
- Multi-Location Chain Login — Available on Chain
- Actively Building, Not Just Planning
Launch OfferFirst Month Free
Ready to Run Your Restaurant Without Giving Away a Cut of Every Order?
Apply and we'll set your workspace up with you — menu, tables and logins included.